Death or profound loss
The death of an employee, colleague, client, or other person closely connected to the organization.
Employer & Organizational Support
Steady clinical support when the workplace has been shaken.
After a workplace death, serious accident, violence, or another traumatic event, leaders need a coordinated response that supports employees without forcing a one-size-fits-all process. Finding Solace provides on-site workplace critical incident support for organizations in Northeast Louisiana.
Typical 24–48 Hour Response
Approximately 50 Miles from West Monroe
Employer, EAP & Insurer Coordination
First-Responder Support
When to call
Some events change the emotional climate of a workplace immediately.
Support may be appropriate when employees or leaders are trying to function after a sudden, distressing, or potentially traumatic event connected to the workplace.
Serious accident or injury
A workplace accident, medical emergency, equipment incident, or event involving severe injury.
Violence or threat
Workplace violence, assault, credible threats, robbery, or another event that disrupts employees’ sense of safety.
First-responder exposure
Distressing calls, fatalities, cumulative exposure, or other job-related events affecting public-safety personnel.
A responsive plan
Support shaped around the people, event, and organization.
People respond to traumatic events differently. The appropriate response depends on what happened, who was affected, the work environment, and what employees need in the hours and days that follow.
Leadership consultationClarify immediate needs, employee groups, communication concerns, timing, and available organizational resources.
Voluntary on-site supportProvide a calm space for stabilization, practical coping, psychoeducation, and individual or group support when appropriate.
Resource and referral guidanceIdentify employees who may benefit from additional counseling, medical care, crisis resources, or EAP support.
Follow-up planningHelp leadership consider ongoing communication, workplace supports, and next-step referral options.
How coordination works
A clear response process for organizational leaders.
01
Initial call
A leader, HR professional, EAP, or insurer contacts Finding Solace with basic information about the event and requested support.
02
Needs and scope
We review timing, location, affected groups, safety considerations, available resources, and whether the request fits our service capacity.
03
On-site response
When accepted, on-site support is typically available within 24–48 hours and is tailored to the organization’s needs.
04
Resources and follow-up
Employees and leaders receive practical resources, referral pathways, and guidance for needs that continue beyond the initial response.
Organizations we support
Coordinated access for the people responsible for responding well.
Employers and leadership teamsHuman-resources professionalsEmployee Assistance ProgramsLiability-insurance coordinatorsConstruction and industrial workplacesHealthcare and service organizationsSchools and community organizationsFirst-responder agencies
Frequently asked questions
What organizations usually need to know first.
How quickly can someone respond?
When a referral is accepted, on-site support is typically available within 24–48 hours. Timing depends on clinician availability, location, safety, and the scope of the request.
What geographic area do you serve?
On-site response is available within approximately 50 miles of West Monroe, Louisiana. Contact us to discuss the location and circumstances.
Is employee participation mandatory?
Support is designed to be voluntary whenever appropriate. We coordinate with organizational leadership while protecting employees from being pressured to disclose personal reactions or details.
Does this replace counseling or emergency care?
No. This is a short-term workplace response. Employees who need ongoing treatment, urgent medical attention, or crisis intervention should be connected with the appropriate level of care.
Can an EAP or insurer coordinate the service?
Yes. Finding Solace may coordinate services through employers, national EAPs, or liability-insurance coverage when arrangements are approved.
Do you support first responders?
Yes. Support may be coordinated for first responders affected by traumatic events or cumulative exposure connected to their work.
Start the conversation
Your organization does not have to navigate the aftermath alone.
Call to discuss the event, location, timing, and type of support your employees or leadership team may need.
Urgent safety notice: Finding Solace is not an emergency-response service. Call 911 for immediate danger or a medical emergency. Call or text 988 for immediate mental-health crisis support.
403 N. 6th St, Suite 2
West Monroe, LA 71291
Mon-Fri: 8:30am-5pm
Sat-Sun: CLOSED
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